Volume 7: Improving institutional responding and reporting

This volume examines the reporting of child sexual abuse to external government authorities by institutions and their staff and volunteers, and how institutions have responded to complaints of child sexual abuse. It outlines guidance for how institutions should handle complaints, and the need for independent oversight of complaint handling by institutions.


Summary

This volume examines the reporting of child sexual abuse to external government authorities by institutions and their staff and volunteers, and how institutions have responded to complaints of child sexual abuse. It outlines guidance for how institutions should handle complaints, and the need for independent oversight of complaint handling by certain institutions.

This volume’s recommendations aim to improve the reporting of child sexual abuse in institutional contexts to external authorities, enhance institutional complaint handling policies and procedures, and ensure implementation of nationally consistent reportable conduct schemes.



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